My wife and I had just arrived in Shanghai at the start of a six week work-stay and wanted to get a quick general sense of the city. Janny offered the perfect combination of broad knowledge and site-specific facts. Every question we posed led to a lively conversation about the city's culture and history. Janny also provided a wealth of practical information: how the taxis and subways worked, where to get a great meal at a reasonable price, the best places to buy a worthwhile take-home artifact - even the best way to eat a sip-dumpling! She adapted quickly to our requests and was flawlessly respectful of our desire now and then to have a moment by ourselves to take in a new experience. We are planning a few upcoming day trips and Janny will be the first person we call.