Experience Guidelines

Vayable welcomes experiences from all types of people in the community--locals, visitors, explorers, seasoned travelers, experienced guides, merchants, organizations, and small businesses—as long as the experience or activity respects the local community as well as its visitors.

Experiences that violate these guidelines will be removed. If you have questions please contact us.

1. No experiences that exploit, destroy or endanger destinations, their inhabitants or their visitors. This includes any illegal activities, activities that are particularly harmful to the environment and local ecosystems, and illegal or unjust transactions.

2. No experiences that aim to coerce or convert. While cause and religious or mission-based activities are welcome on Vayable, the platform will not tolerate experiences that aim to coerce or convert users.

Community Guidelines

Vayable relies on respectful interactions to ensure a friendly and open environment. Please note our guidelines below.

Share your experience with the world, but please don’t spam them.

Be kind and respectful of others in the community.

Please don't post anything obscene or hateful on the site. If you do we will remove it and suspend you.

Please make sure you own the rights to the content you post, including photos, videos and descriptions.

Cancellation Policies

Vayable provides cancellation policies to protect both travelers and guides using the site. Travelers must cancel their trips by emailing community support.

Standard Cancellation Policy

Travelers who cancel their trip at least 5 days before the experience or trip is scheduled to begin will receive a 100% refund, minus fees.

Cancellations must be made 5 full days in advance; in other words, prior to 12:00 AM local time on the date the experience or trip is scheduled to begin.

Travelers who cancel their trip less than 5 days before the experience or trip but more than 24 hours before the experience or trip is scheduled to begin will receive a 50% refund, minus fees.

Travelers must receive a confirmation email from Vayable in order for any cancellation or changes to itinerary to be honored. If travelers have not received this email, they should contact community support.

If the traveler cancels less than 24 hours prior to the start date of the experience or trip, arrives more than 15 minutes late or begins the experience or trip and decides to leave early, the entire experience or trip cost is non-refundable.

The Vayable service fee is non-refundable for all cancellations.

Formal complaints from travelers or guides should be submitted in writing to community support. within 24 hours of the start date and time of the trip.

Vayable will attempt (but is not obligated) to resolve conflicts when appropriate.

All experiences default to the Standard cancellation policy. We understand, however, that some unique experiences require a higher level of protection due to the nature of the experience and the expenses involved. Those requiring this strict cancellation policy may request it by contacting community support.

Strict Cancellation Policy (By special request only.)

Travelers who cancel their trip at least 30 days before the trip is scheduled to begin will receive a 100% refund, minus fees.

Cancellations must be made 30 full days in advance; in other words, prior to 12:00 AM local time on the date the trip is scheduled to begin.

Travelers must receive a confirmation email from Vayable in order for the cancellation to be honored. If travelers have not received this email, they should contact community support.

If the traveler cancels less than 30 days prior to the start date of the trip, or begins the trip and decides to leave early, the entire trip cost is non-refundable.

The Vayable service fee is non-refundable for all cancellations.

Formal complaints from travelers or guides should be submitted in writing to community support. within 24 hours of the start date and time of the trip.

Vayable will attempt (but is not obligated) to resolve conflicts when appropriate.